Delivery & Returns
Same day despatch
UK: We dispatch the same day if you place your order before 11am with FedEx (UK Time) on a weekday. Other orders are dispatched the next working day.
Express Next day service is week days only - Orders placed before 11am on Friday will be delivered Monday the following week. Orders placed over the weekend will be picked and sent the following Monday.
### DPD Next Day Service is only available in UK Mainland, S Highlands and NI only have access to 2 Day Service ###
EUROPE: Please include your telephone number when placing an order. If you are a business, also add your EORI number and TAX number into the comments section if you have one. Couriers will not collect unless this information is provided for orders heading to the EU.
USA: Orders sent to the US from the UK will be sent with FedEx and price will be shown at the checkout.
WORLDWIDE: Our shopping cart is now populated real time via FedEx. Some countries may need to pay additional tax and duty to your local government. please include a contact number and email with the order so they can contact you.
We use Royal Mail, FedEx & DPD recorded services to ensure safe and efficient delivery of all of our orders.
* Prices are exclusive of VAT*
| UK Service | Cost | Delivery Estimate |
|
Royal Mail Tracked 48 - Under 3kg EG. 1 x Summer Horse Rug or 3 x Calf Jackets |
£6.99 | 3+ Working Days |
| DPD Next Day - Upto 25kg | £9.99 | Next Working Day |
| DPD NI / S Highlands- Upto 25kg | £19.99 | 2 Working Days |
| Europe Service | Cost | Delivery Estimate |
|
DPD Euro Zone 1 - Upto 25kg - Belgium, Czech, Ireland, Netherlands, Poland, Luxembourg, Germany |
£19.99 | 2 to 5 Working Days |
|
DPD Euro Zone 2 - Upto 25kg - Austria, Denmark, Hungary, France |
Live Rates | 2 to 5 Working Days |
|
DPD Euro Zone 3 - Upto 25kg - Italy, Slovakia, Slovenia, Spain, Sweden, Estonia, Latvia, Portugal |
Live Rates | 2 to 5 Working Days |
|
DPD Euro Zone 4 - Upto 25kg - Bulgaria, Finland, Greece, Iceland, Romania, Croatia |
Live Rates | 4 to 8 Working Days |
SWAPS & RETURNS
At AniMac you can shop with peace of mind. Any items that are not suitable for purpose can be returned. No problem if you want to change size or you just don't like it. Simply return any of your items in original salable condition within 30 days of receiving them.
SWAPS: The easiest and fastest way to exchange a product is to place a new order for the size you do want. Send the old size you don't want back for a refund.
Refunds: Just send back the items you don't want for a refund with a copy of the paperwork so we can match your order for the refund.
All returns to be sent here:
AniMac Globe Work,
Unit 9 Globe Lane,
Dukinfield,
SK16 4RE,
United Kingdom.
Unit 9 Globe Lane,
Dukinfield,
SK16 4RE,
United Kingdom.
