We respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and protect your information when you visit animac-wear.com or buy from us.

1. Who We Are

This website is operated by Jafa Trading Limited, trading as AniMac.
Registered in England and Wales, Company Number 11207249.
VAT Number: 254 7502 05.

If you have any questions, please contact us at:
📧 hello@animac-wear.com
📞 01618 210330 (Mon–Fri, 9am–5pm)

We are the “data controller” responsible for your personal information under UK data protection law.

2. What This Policy Covers

This policy applies to your use of animac-wear.com.
Sometimes our website links to other trusted partners or third-party sites (for example, courier tracking or payment gateways).
Those sites have their own privacy policies — please check theirs before sharing any personal details.

3. The Information We Collect

We collect personal information when you:

• Place an order or create an account

• Contact us by email or phone

• Subscribe to marketing updates

• Leave feedback or reviews

• Browse our site

The information may include:

• Name, billing/delivery address, phone number, and email

• Payment details (handled securely by Shopify or PayPal — we never see your full card info)

• Account login details if you register

• Order history and preferences

• Technical information like your IP address, browser, and device type (via cookies or analytics tools such as Google Analytics)

We don’t knowingly collect information about children or anyone under 16.

4. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about orders, deliveries, or returns

• Improve our website and customer experience

• Send relevant product news, offers, or updates (if you’ve opted in)

• Meet our legal and tax obligations

We rely on one or more of the following lawful bases:

• To fulfil a contract (for example, processing your order)

• Our legitimate interests (running and improving our business)

• Your consent (for marketing)

• Legal obligation (keeping records or preventing fraud)

5. Sharing Your Information

We only share your personal information with:

• Couriers (like DHL, FedEx, and Royal Mail) to deliver your orders

• Payment processors (Shopify Payments, Stripe, PayPal)

• Our warehouse and fulfilment partners who pack and ship your orders

• IT and analytics providers that help us run our website securely

We’ll also share information if required by law or for fraud prevention.
We never sell your information to anyone.

6. Cookies and Analytics

Cookies are small files that help our site work properly and improve your browsing experience.
They help us remember your preferences, keep your basket active, and analyse website traffic.

You can control or delete cookies through your browser settings.
For more info, visit www.allaboutcookies.org.

We also use Google Analytics to understand how visitors use our website and improve our products and pages.

If you’d like more details about our cookies, just email hello@animac-wear.com.

7. Marketing Preferences

We only send marketing messages if you’ve opted in.
You can unsubscribe anytime by:

• Clicking “unsubscribe” at the bottom of our emails

• Emailing hello@animac-wear.com

• Updating your preferences in your account

We never spam, and we don’t pass your data to other companies for marketing.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you

• Ask us to correct or delete your information

• Withdraw consent for marketing

• Object to certain types of processing

• Request that your data be transferred to another service (data portability)

To exercise any of these rights, email us at hello@animac-wear.com.
We may ask for proof of identity before processing your request.

If you’re unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO):
www.ico.org.uk/concerns

9. How We Keep Your Information Safe

We take security seriously.
Your data is stored securely through Shopify’s servers, which are protected by firewalls and industry-standard encryption.
Payment data is handled in line with PCI-DSS (Payment Card Industry Data Security Standard).

We also limit access to your information to authorised staff and trusted partners only.

For tips on protecting your own data, visit www.getsafeonline.org.

10. How Long We Keep Information

We keep your data only as long as necessary:

• Order records: up to 7 years (for tax/legal purposes)

• Marketing data: until you unsubscribe

• Account data: until you close your account

When data is no longer needed, it’s securely deleted or anonymised.

11. Changes to This Policy

We may update this policy from time to time.
Any major changes will be posted on this page with the updated date.

12. Contact Us

If you have questions about this Privacy Policy or the information we hold about you, contact:
hello@animac-wear.com

01618 210330
AniMac, Unit 7 Globe Works, Globe Lane, Dukinfield, SK16 4RE, United Kingdom